FAQ's
Frequently Asked Questions
Frequently Asked Questions

We can take a maximum of 46 people on our tours.

We recommend about 50 Euro pp per day, this will give you opportunity to do most tourist activities and grab a bite.
We have had guests who spent 30euro or less per day and guests that have spent about 60euro. This will depend on your shopping or drinking habits

This is all confirmed on the specific tour page, but in general the following is not included: Visa fee (Approximately R1, 200), Entrance fees to attractions, Public transport(Approximately 35 Euro pp), Exchange rate fluctuations and difference in airport taxes

We have two options for single travellers:
1) If you are willing to share, we can see if there are any other single travellers of the same sex, exchange your information and you can decide if you want to share. Your tour price will stay the same.

2) If you want a single room, or we cannot find someone to share with, a single supplement fee, once off payment, will be become compulsory. This will guarantee you a single room for the duration of the tour. Single supplement fee may differ, depending on tour (from R3,800.00 – R6,500).

We only offer a triple room if there is a child travelling with under the age of 15 years. We do not recommend a triple room for three adults as the rooms in Europe are very small. Our suggestion to these guests would be to either take a single room at an additional fee or to ask the office if there is another same sex single traveller that you can share with at no additional cost.

Unfortunately not, as a child also needs a seat on the plane and a bed to sleep in, suppliers do not offer any discount.

All guests traveling with CHILDREN under the age of 18 will be required by law to have unabridged birth certificates to apply for their visa and need to carry them with them whilst traveling. This can take a while to get so please start the process as soon as possible. If the child is not travelling with both biological parents, a letter from the missing parent will need to be carried with the certificate.

Unless otherwise specified, a non-refundable deposit of 25% of the total tour price per person, is payable within seven days of making a reservation. The balance of the total tour price due is payable not later than 60 days prior to the departure, unless otherwise specified or pre-arranged with C the World.

Yes, you can fly to South Africa 2 weeks prior to departure and apply for a visa here, or in your own country.

Yes we assist with the process, and will send relevant documents via email to assist you in the process. However due to legislation, you will have to make a booking yourself online and go in for the visa appointment, as they require finger prints and photos

It can take anything between 3 – 15 working days to receive your visa.

Unfortunately not, only EFT payments with no extra charge and cash payments if you pay the banking fees.

Unfortunately not, our tours and dates are fixed. If you are a group of 20 people (or more) you can contact us and we can work out a tour for your group.

Yes, once we have received your deposit for the tour we can send in a request to the airline and get a quote if you want to extend your stay. This is subject to availability and will have cost involved.

Yes, we can quote you on a land package (excluding flights). Then you can arrange flights to suite your personal dates or destinations.

No unfortunately not, we only work with group bookings.

For our European tours we normally fly with AirFrance / KLM or Emirates. For our Greece tours we normally fly with Qatar or Emirates. For Thailand we normally fly with Cathay pacific. PLEASE NOTE: Please contact the office for the airline of the tour you are interested in.

For our European yours you will have to apply for a Schengen visa. Please contact our office for more information on specific tours.

All cancellations must be made in writing by you. We will not regard a booking as cancelled until written notice is received by us.
The following cancellation fee, in regards with the amount of days prior to departure that cancellation is received, will apply:
60+ days – Deposit non-refundable (25%)
31 – 59 days – 50% of total tour price
16 – 30 days – 75% of total tour price
1 – 15 days – 100% of total tour price

Tours are dependent on minimum numbers, for confirmed departures. Every effort will be made to operate all trips as advertised. Please note that the accommodation and services featured are an indication of those planned to use for the various trips, but it may be necessary to use alternatives in some cases. We therefore reserve the sole right, at our discretion, to modify or cancel any trip, flight schedule, accommodation or substatute at any time. We will notify you as soon as possible of any material changes and they will form part of our contract with you.
A material modification is one which has a serious effect on your trip and includes a change of departure date, departure point or airport, or change of departure time of more than twelve hours, which would cause substantial inconvenience to you. Accommodation is not considered as a material change.
Should a material change (or cancellation) prove necessary we will give you reasonable notice thereof, in the circumstances, and where available, offer you a comparable alternative.
If an alternative is not available or acceptable you will be entitled to either a full refund of monies paid by you to us or transfer to another C the world holiday without payment of any transfer fee.
If the change or cancellation is due to force majeure (i.e. circumstances like political unrest, war or threat of war, riots, civil strife, closure of airports or ports, industrial disputes, terrorist activity, natural and nuclear disasters, fire, epidemic or health risk, Acts of God, adverse weather conditions or other similar events beyond C the Word’s control) we will give a full refund of any monies paid to us less reasonable expenses incurred by us in respect of your booking.
C the world is not responsible for the costs of any other travel arrangements affected due to our cancellations, modifications or rescheduling of any tour departure.

We stay in 2*,3* and 4* tourist hotels and resorts on a twin sharing basis (2 guests per room) with en-suite bathroom. No multi sharing rooms.

C the World makes use of Executive coaches, except for local shuttles within the cities. By Executive coaches we mean that the coach will have reclining seats, a toilet, air conditioning, TV for movies and even a fridge. We show you relevant DVDs, as well as play some old fashion games to make the time fly. You will also get to see a lot more of the country side than what one would if you were to fly from one main city to another. Regular stops are made along the way for your own comfort, and also because Europe enforces strict driving hours for the coach driver.

This tour is designed to give you a balance of free time, as well as organized activities.

Yes, you need travel insurance to cover you for the duration of the entire trip. This is not included in your tour price

Europe can be extremely expensive, or cheap, depending on your spending habits. Try the local restaurant away from the tourist areas to save some money (And get a true feel for the city as well). General restaurant/pub prices that can be expected are as follows:

  • Pizza = 9 Euro
  • 3 course meal = 16 Euro
  • MacDonald’s meal = 6 Euro
  • Draught beer 4 Euro
  • Cigarettes 4.50 Euro
  • Wine by the glass 3.00 Euro
  • Bottle of wine 10.00 Euro

Always ask your tour guide for the best local tips.

You will be able to pay with Euro’s for the entire tour. Switzerland still uses the Swiss Frank, but the Euro is widely accepted as well. We recommend not traveling with loads of cash, as ATM’s are commonly available throughout Europe. Visa and Meastro cards are best. Be sure to call your bank and inform them of your travel plans so that your card does not get stopped whilst abroad. For the latest exchange rate, visit www.xe.com

South African citizens require a Schengen visa to enter the European Union. For the European coach tours, you need to apply through the Italian embassy. The Italian embassy recently appointed a company (Capago – myeuropevisa) to handle all tourist visa applications through the Italian embassy. The embassy fee is approximately 60 Euro (Approximately R680). C the World will assist with the visa every step of the way, but unfortunately due to new laws all guests need to apply in person at the embassy, as the embassy requires biometric fingerprints before the visa can be issued.

All guests from the Northern/Eastern/Western Cape, need to apply through the Capago agency in Cape Town.

All guests from Durban and close surroundings need to apply at the Capago office in Durban

All guests from the Pretoria Metropolitan need to apply through the Capago office in Pretoria

All guests from Gauteng (Excluding Pretoria), North West, Free State, Mpumalanga and Northern Province, need to apply through the Capago offices in Johannesburg (Sandton)

Whilst C the World does not enforce strict age restrictions, children under the age of 9 is not allowed on the European tours. No maximum age restriction applies, however, you need to be fit enough to walk 3km – 5km at a very relaxed pace. Families, couples, singles and groups of friends are all welcome to join the tour, and normally the tours has a great balance between young and old. Average age for tours in 2014 was 45.