In general your selection of hotels was very good and all of us commented that compared with some tour operators you certainly did not skimp on our accommodation (the last dinner in Milan however left a bit to be desired!) The coach was also good and we were very lucky in having such an able and caring driver like Richard.
Admittedly we were a bit on the aged side, but some of the tour guides went a bit fast for us wrinklies, but in general they were pleasant and well informed. -April Italy 2015